Track your order

Your order is dispatched in 1 to 3 business days. As soon as it ships, we email you a tracking link.

Three ways to follow your parcel

  1. The tracking link in your shipping email. It opens your order status page with the latest scan.
  2. Your account. Sign in with your email address to see your orders and their status. No password needed: we send you a one-time code.
  3. Your tracking number. Paste it on 17TRACK to follow the parcel to your door.

Good to know

  • Delivery usually 5 to 11 days, occasionally up to 3 weeks. Tracked.
  • The first scan can take a few days to appear after dispatch.
  • If your parcel has not arrived 30 days after dispatch, write to hello@starfalljewellery.com with your order number.